Customer Experience Administrator

Deliver first-class customer services and operational duties
Your new company
Our client is a multinational UK-based firm in the insurance industry, this fast-growing business has been one of the market-leaders in wealth and insurance-based wealth solutions. Due to their strong determination to expand, they are looking for a passionate candidate in the provision of excellent customer services and operational duties.

Your new role
As one of the key members in the customer service team, you will be providing customer service support such as handling enquiries through telephone calls and emails. You will deliver quality service and ensure high quality service standard. For a smooth operation flow, you will also provide administration supports such as handling ad hoc projects and assignments in a timely manner.

What you'll need to succeed
  • At least one year of customer services experience
  • Fresh graduate with good communication skills will also be considered
  • High level of proficiency of English, Chinese and Putonghua
  • Outgoing and great interpersonal skills
  • Passionate in offer best-in-class customer services to customers


What you'll get in return
  • A rewarding career in a high-performing culture
  • Work in a dynamic environment in a multinational setting
  • Excellent career development prospects
  • Great opportunity to build insights in the industry


What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within insurance, please contact me with an attached CV at yumi.yung@hays.com.hk or please call +852-2230-7933.

Summary

Job Type
Permanent
Industry
Insurance
Location
HongKong
Specialism
Banking and Financial Services
Ref:
1213080

Talk to a consultant

Talk to Yumi Yung, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307933

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