Account Manager - E-commerce Platform 30-40K

An E-commerce platform is looking for an Account Manager in Hong Kong.

Your new company
An E-commerce platform is looking for an Account Manager in Hong Kong.

Your new role
  • Upsell & cross-sell merchants and businesses on the platform
  • Point of contact and liaison for assigned merchants, manage and respond to their queries in a timely fashion
  • Develop and maintain long-term relationships with assigned merchants, establish good rapport
  • Collaborate with operations and marketing team to ensure that the product offerings on our platform remain relevant for shoppers and provide support for special sales campaigns
  • Maintain, update and onboard new shops on the platform
  • Organise and coordinate groupbuys, host it on the platform on a weekly basis
  • Monitor and report on sales for the platform, set and track targets as well as suggest actions to improve sales performance and identify opportunities for growth
  • Any other day-to-day activities to ensure the continued operations of the platform

What you'll need to succeed
  • Bachelor's degree or above
  • 3-4 years of account management experience in E-commerce industry
  • Fluency in English and Cantonese, written and spoken
  • Excellent communication and social skills
  • Strong business acumen, analytical and organization skills
  • Meticulous and detail-oriented
  • An enthusiastic and keen learner

What you'll get in return
You will have the opportunity to demonstrate your skills in account management and supported by open minded managers and colleagues in a rapidly expanding company. You will be able to see the positive impacts that you could bring into the company as well. The salary and benefits are really competitive in the market. It will be a rewarding yet challenging experience in your career.

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed, or are interested in similar roles within sales, please contact Helen Chan on +852 2230 7985 for more information. Alternatively, please send your CV to #1221871


Job Type
Technology & Internet Services

Talk to a consultant

Talk to Helen Chan, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307985