Administrator, Customer Care Associate (Junior/Senior roles)

Customer Care Associate, Top insurance firm, Competitive roles

Your new company
Our client is a one of the top multinational firms in the insurance industry, their business is well-known for all-rounded insurance products and services. This company has always shown pride in providing top services to their customers. To achieve this, they are currently looking for passionate Customer Care Associate professionals who strive to deliver professionalism in the insurance world.

Your new role
As one of the key members in the Customer Care team, you will be providing customer service support such as handling enquiries through telephone calls and emails in its life and general insurance teams. You will deliver quality customer services and ensure high quality service standards as part of the day-to-day duties.

What you'll need to succeed
  • Customer service phone experience is a must
  • IIQE qualifications will be a strong plus
  • High level of proficiency of English, Chinese and Putonghua
  • Outgoing and great interpersonal skills
  • Passionate in offer best-in-class customer services to customers
  • Previous banking or insurance experience is preferred

What you'll get in return
  • A rewarding career in a high-performing culture
  • Work in a dynamic environment in a multinational setting
  • Excellent career development prospects
  • Great opportunity to build insights in the industry

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within insurance, please contact me with an attached CV at or please call +852-2230-7911. #1215577


Job Type
Healthcare & Medical

Talk to a consultant

Talk to Yumi Yung, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307911

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