Your new company
A Regional Bank that offers Competitive Salary and Good Work Life Balance is looking for a Branch Operation Manager
Your new role
- Act as the first point of contact between customers and the Bank
- Lead the team to achieve business targets
- To lead, control and enhance departmental operation process and all related system flow well and make sure service level of Customer Services Department
- Ensure the operation processes are fully complied with the Bank’s guidelines and Regulatory requirements
- Ensure management reports are accurate and clear for performance monitoring
What you'll need to succeed
- 8-10 years of experience of Branch Operation experience within Banks
- friendly and helpful character
- Experience of handling both retail and corporate clients
- Experience of customer service
- Experience of policy making
- Familiar with AML, KYC, CDD
- knowledge in settlement and remittance
- Native in Cantonese, fluent in English and Mandarin
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Christopher Cheung via phone, 2230 7916 or via email christopher.cheung@hays.com.hk now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1210224