Customer Service Officer (Health Insurance)

Specialising in medical insurance, you will handle customer and claims inquiries via email and phone.

Your new company
Amongst one of the most internationally recognised insurance companies in the world, this organisation is a market leader in the TPA services.

Your new role
As a passionate and adept individual, your primary responsibility is to handle claims inquiries via email and phone. Providing excellent servicing to brokers and customers, you will contribute to improving the operation’s productivity. You will also be given the opportunity to learn claims operations.

What you'll need to succeed
  • Proven experience in medical insurance
  • The ability to liaise with key stakeholders in English and Chinese

What you'll get in return
  • A unique platform to work with the people in the industry to build a solid career ahead of you
  • Involvement and ownership of projects in a growing industry

What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type

Talk to a consultant

Talk to Karen Wong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307942

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