Customer Service Officer/ Senior Officer (NO Sales Driven)

One of the multinational insurance company looking for customer care officer/ senior officer.

Your new company
Our client is one of the multinational insurance company. For their business expansion, they are now looking for Customer Service Officer/ Senior Officer to join their team in Hong Kong.

Your new role
You will handle general email inquiries and phone calls within insurance coverage, policy or claims related. You will also be handling complains and complex cases. You will need to perform ad hoc tasks and liaise with internal parties for resolve problems. You need to provide professional insurance knowledge to client.

What you'll need to succeed
  • More than 1 years customer service/ call centre experience in insurance/ financial industry
  • IIQE paper 1 and 3 would be preferred
  • Strong in communications and interpersonal skills
  • Proficiency in both written and communication in Chinese (Cantonese and Mandarin) and English

What you need to do now
To start a private conversation about this role, click “apply now” to forward your CV. If you want to explore new opportunities within insurance, please contact Anson Wong at anson.n.wong@hays.com.hk or 2230-7486. #1226360

Summary

Job Type
Permanent
Industry
Insurance
Location
HongKong
Specialism
Insurance
Pay
Negotiable
Ref:
1226360

Talk to a consultant

Talk to AnsonN Wong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307486

Similar jobs to Customer Service Officer/ Senior Officer (NO Sales Driven)

  • Administrator, Customer Care Associate (Junior/Senior roles)

    Customer Care Associate, Top insurance firm, Competitive roles
    HongKong
  • Credit Administration&Control Senior Officer (1-year Renewable)

    Credit Administration & Control senior officer (1-year Renewable, up to 32k)
    HongKong
  • Client Service Representative

    A world leading firm is hiring customer service representative!
    HongKong
  • Customer Services Officer (Part-time)

    Customer Services Officer (Part-time)
    HongKong
  • Customer Service Representative

    Looking for a customer service representative for an medical company
    HongKong