Your new company
Our client is a top-tier bank and has established a market leading position in general and investment banking services. This company has always show pride in providing top services to their customers. To achieve this, they are currently looking for passionate Customer Services professionals who strives to deliver professionalism in banking products and address customers’ needs.

Your new role
You will be working as one of the key members in the Customer Service team, who strives to deliver the best customer experience through answering enquires via phone calls and emails. Your will be responsible for delivering quality services. As part of the day to day duties, you will also provide administrative support, such as timely completion of ad hoc projects and tasks, to ensure a seamless operating flow.

What you'll need to succeed

• Customer service phone banking experience are preferred
• Candidate certificated with HKSI will be a bonus
• High level of proficiency of English, Cantonese and Putonghua
• Outgoing and strong interpersonal skills
• Passionate in offer best-in-class customer services to customers
• Public exam Maths, Chi, Eng passed

What you'll get in return

• A rewarding career and competitive package in a sizeable bank
• Excellent career development prospects
• Flexi hour working schedules
• Opportunity to working at a bank with most market share
• Organisation provides strong stability

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Banking, please contact me with an attached CV at yumi.yung@hays.com.hk or please call +852-2230-7982. #1214649