Helpdesk Engineer

L1/L2 Technology support role with focus on desk side

Your new company
Large global insurer

What you'll need to succeed

  • Good Desktop / laptop hardware (Lenovo & MacBook)
  • Good knowledge desktop / laptop accessories including wireless headset (Jabber)
  • Deep Win 10 enterprise knowledge
  • Strong knowledge on the front-end operation and M365, Edge Browser / MS Teams
  • Apple iPhone / iPad setup with Intune MAM and MDM
  • Knowledge on relationship with Active Directory / GPO and user desktop and laptops
  • Familiar with collaboration tools (MS Teams, Zoom)
  • able to work independent
  • good interpersonal skill to work with managers, users and teammates
  • strong ownership and responsible for work quality
  • desk side project experience
  • Solid experience working in international banking or insurance industries is preferred

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1210327


Job Type
Technology & Internet Services
Banking and Financial Services

Talk to a consultant

Talk to Todd Tsui, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307983

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