IT QA Manager

A top-tier Insurance company is looking for a QA manager to join their team!

Your new company

My client is a top tier insurance company provides a wide range of insurance products for both individuals and businesses. They are looking for a Quality Assurance Manager to contribute TDA to uplift quality and standards in the organization. This role will provide SME advice across multiple projects/platforms to ensure delivery process adheres to defined best practice.

Your new role

  • Work closely with service quality governance managers to build QA frameworks that is practical and applicable to be executed in projects / platforms
  • Provide constructive feedbacks to optimize & enhance the QA frameworks continuously
  • Execute QA frameworks, policy, metrics, methodologies and tools capable of delivering embedded quality management across enterprise-wide delivery platforms to maintain best practices and high-quality of application implementation and delivery
  • Assist project manager to lead key business and technology stakeholders (e.g. Product Owner, Platform Lead) and/or project stakeholders to develop the Quality management approach across a full range of IT delivery activities
  • Coordinate and liaise with business units, IT, external vendors, and/or project teams to resolve any quality issues
  • Mentor project / platform team on quality aspects with proper and regular training, and provide guidance at quality standards and best practices for application quality improvement
  • Manage the platform teams on building internal QM plans, standards, training, and metrics
  • Manage onshore and offshore testing resources to support adherence to defined best practice
  • Maintain and measure the solution delivery quality and standard
  • Continuously assess project / platform teams’ delivery quality to identify areas for possible improvements in the testing procedures, frameworks, and practice
  • Communicate progress and issues through regular status reporting and meeting to the team, department, Management, and IT Steering Committee
  • Reviews and analyses project deliverables and metrics against prescribed quality tollgates

What you'll need to succeed

  • Bachelor’s degree in Computer Science or IT related disciplines
  • Minimum 6 years of IT industry experience with a strong emphasis on engagement across the breadth of delivery activities, highly effective stakeholder engagement, metrics definition and analysis and communication
  • Minimum 3 years of IT Solution Quality Assurance/Management
  • Hands-on experience using Atlassian JIRA and Confluence
  • Excellent knowledge of Software Testing, Quality Assurance, Governance, Test Engineering, and agile concept
  • Strong knowledge of the SDLC with expertise in process and methodology, specifically in Waterfall, Agile, Scrum, DevOps environment
  • Experience in data analysis using quality metrics to identify and drive quality improvement initiatives across the SDLC
  • Knowledge of current industry-wide quality and test processes and practices, tools and techniques
  • Understanding of various testing phases and objectives in a software development lifecycle
  • Excellent hands-on working experience in managing test plan, test cases, and defects using tools including Jira
  • Proven experience in enterprise project deliveries
  • Self-starter, creative thinking, proactive and enthusiastic and a team player
  • Excellent communication skills in English

What you'll get in return

What you’ll get in return In return for your dedication and hard work, you’ll be rewarded with:
  • Competitive Salary package
  • Good benefits and career path
  • Stable working environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email it to now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1237542


Job Type
Technology & Internet Services
Software Development

Talk to a consultant

Talk to Kelsey Fung, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307433

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