IT Specialist, Service and Administration (Retail, MNC)

A well-established sports brand is looking for an IT Specialist!

Your new company
A well-established MNC in the textile and footwear industry is looking for an IT Specialist to join their global team.

Your new role
  • Perform first-level diagnosis, services desk operation, IT Hotline and troubleshooting support to the end users’ satisfaction.
  • Support in accordance with established processes & document incidents & remedies ; including in prepare training materials and conduct IT relevant training to End Users.
  • Budget preparation & monitor the actual expenses with all IT parties and update IT Assets in Hardware & Software Inventory System.
  • Coordinate with P&O & Account department to arrange stock take and write off.
  • Clarify all technical issues, follow up any subsequent changes in the commercial terms in the contract & getting approval from management team.
  • Work closely with global IT team to definite further IT services in SSP for end users to order. (e.g., Service Catalogue ….).
  • Identify the changes in Cost Center approver and update it in the system.


What you'll need to succeed
  • Degree in Computer Science or IT related Subjects. IT quality management including ITIL certified.
  • Min. 5 years IT services delivery experience with strong Excel skills.
  • Services & Process Management skill. Familiar with Business process in Fashion or Sporting goods industries.
  • Good command of written and spoken English. Proficient in Mandarin is an advantage.
  • Team working with excellent interpersonal and communication skill.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach Nicole Daing at 2101 0061 or send Nicole an updated CV to Nicole.Daing@hays.com.hk

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1229748

求人概要

雇用形態
正社員
業界・業種
Retail & Consumer Goods
勤務地
HongKong
専門分野
Infrastructure
参照番号
1229748

コンサルタントにご相談ください

この求人は Nicole Daing, が担当しております。お気軽にご相談ください。, オフィス: Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Tel.: 21010061