Lifestyle Manager - Lifestyle Services 20-25K

A US luxury lifestyle services agency is looking for a Lifestyle Manager in Hong Kong.

Your new company
A US luxury lifestyle services agency is looking for a Lifestyle Manager in Hong Kong.

Your new role
  • Process and arrange lifestyles request cases through email and/or voice channels from various service delivery centers in ASIA
  • Coordinate with vendor to fulfill the requests when required
  • Handle all reconfirmation, amendments, cancellations and follow-ups accurately and in a timely manner
  • Communicate to customers on their arrangements via email or any other designated mode of communication
  • Where necessary, escalate issues to the originating service delivery centers for resolution and provide any support where required
  • Strives to leave the customer with a positive customer experience after every interaction
  • Able to multi-task and prioritize duties and customers’ requests accordingly

What you'll need to succeed

  • At least 2 years working experience in a customer service/call center environment
  • Must be able to work varied shifts, including weekends and holidays
  • Able to fluently communicate in English and Cantonese, in both written and spoken forms
  • Any other languages is added advantage

What you'll get in return
  • 24/7 Shift work
  • Monthly Shift Allowances
  • Monthly Variable Incentive
  • 13th month payment
  • Yearly Discretionary Bonus
  • 1 day birthday leave in the birthday month
  • Group Medical & Life Insurance

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed, or are interested in similar roles within sales, please contact Helen Chan on +852 2230 7985 for more information. Alternatively, please send your CV to Helen.Chan@hays.com.hk #1203751

Summary

Job Type
Permanent
Industry
Travel, Hospitality, Leisure & Tourism
Location
HongKong
Specialism
Office Professionals
Ref:
1203751

Talk to a consultant

Talk to Helen Chan, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307985