Manager - Customer Proposition Transformation

A top tier Retail Bank is looking for a Manager of Customer Proposition Transformation for their GBA business
Your new role
  • As a Manager, you will be in charge of identifying room of improvement via analysis of customer feedbacks and launching new campaigns for the bank's expansion in their GBA business.
  • You will have to develop and execute customer proposition campaigns or business improvement projects related to GBA projects.
  • You will be working like a project manager to collaborate with internal and external stakeholders to ensure an effective project implementation and post launch management and oversight.
  • You will also be in charge of hosting meetings with managements to pitch research results and plans their approval.
  • Support the project governance in line with Group policies
  • Support with the team on external vendor management and system testing

What you'll need to succeed
  • Minimum 5+ years of working experience in the banking industry, with focus on GBA marketing and customer proposition / experience. Project Management experience in Business improvement is a plus.
  • University degree in the related area.
  • Proficiency in English and Chinese Cantonese and Mandarin.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @22307474, alternatively, you can also send Keith your CV to .
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Banking & Financial Services
Banking and Financial Services

Talk to a consultant

Talk to Keith Ho, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307474