Senior Manager, E-commerce - Luxury Jewellery 60-70K

A large luxury jewellery group is looking for a Senior Manager, E-commerce in Hong Kong.

Your new company
A large luxury jewellery group is looking for a Senior Manager, E-commerce in Hong Kong.

Your new role
  • Work together with Head of E-Commerce to develop business strategy and plan
  • Develop monthly & annual E-Commerce marketing and promotion plan with alignment with brand/retail marketing and merchandising to drive business growth
  • Evaluate business impact of various DTC websites campaigns to make sure monthly sale target is achieved
  • Lead the team to work properly with various teams such as IT, design team, marketing, media agency etc. to ensure DTC sites’ promotions and media are rolling out properly
  • Oversees operation and customer service of E-Commerce business
  • Conduct standard operating procedures review, and on-going operation working processes initiation/optimization if needed.
  • Ensure back-end operations work smoothly at all steps, i.e. IT/ Logistics, warehouse, customer service, etc. inclusive internal communication across departments and external communication with 3rd party partner

What you'll need to succeed
  • Minimum 8 years' solid experience of E-Commerce & Marketing in sizeable organization. Candidate with less experience will be considered as Manager
  • Degree holder preferably in e-Commerce, Marketing, Digital Communications or related discipline
  • Creative problem-solver with good multitasking skills, able to identify, prioritize and resolve complex issues before they arise by delegating internally
  • Experience in utilizing digital tools and specific analytics to drive and assess awareness, traffic and conversion performance
  • Good understanding of local and international E-Commerce operations and customer service
  • Strategic, commercial and entrepreneurial mind-set with a proven track record of achieving personal/team business objectives.
  • Good command of English, Cantonese and Mandarin
  • Strong interpersonal & influencing skill

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed, or are interested in similar roles within sales, please contact Helen Chan on +852 2230 7985 for more information. Alternatively, please send your CV to Helen.Chan@hays.com.hk #1205384

Summary

Job Type
Permanent
Industry
Retail & Consumer Goods
Location
HongKong
Specialism
Digital Technology
Ref:
1205384

Talk to a consultant

Talk to Helen Chan, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307985

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