Your new company
- A market-leading, rapidly-growing international FinTech Payment Firm is looking for a Senior Operation Associate
Your new role
- Responsible for the day to day operation and performance review of the Hong Kong Operations Function within the APAC office.
- Support internal members across the Payment and Operation disciplines.
- Review, and implement strategies to improve service quality, Operational efficiency and customer satisfaction level
- Collaborate with Front Line Managers, participate in project initiatives
- Manage policy and procedure manuals to improve the workflow, engage in system enhancement to optimise automation
What you'll need to succeed
- Bachelor Degree in the related field
- 5+ years of working experience in Payment Operation within the Banking and Financial Services industry
- Has experience in Finance/Banking/ Foreign Exchange and has knowledge of International Payment systems (FAST, MEPS, SWIFT etc)
- Fluent in English and Chinese (Cantonese or Mandarin)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Christopher Cheung now @ 2230 7916. Alternatively you can also share Keith your CV to firstname.lastname@example.org
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1200872