Senior Trading Floor Support Analyst

SQL, Scripting | Global Investment Bank | Regional Team Support | 55K up

Your new company
Our client is a leading global Investment Bank is now looking for an experienced Support Analyst to support their front office providing professional services for Level I and Level II support for equity derivatives systems applications

Your new role
  • Act as first contact point for front office system applications issues
  • Collaborate with regional support teams in accordance to ensure system availability and minimize down time
  • Conduct daily ready-for-business system check before business commencement
  • Liaise with development teams to ensure proper follow up on escalations to Level III support
  • Support development of tools/scripts for automation of manual processes, operations and monitoring with the objective to improve efficiency

What you'll need to succeed
  • 5+ years of relevant working experience with 3+ years of trading floor support
  • Windows shell scripting or Unix system tools and scripting
  • Good understanding of SQL
  • Good understanding of production services functions like incident management, release management, contingency planning, etc of ITIL framework
  • Development experience in anyone programming language (C#/Python/Java) or ELK Stack data analytics

What you'll get in return
In return for your dedication and hard work, you’ll be rewarded with:
  • Competitive package
  • Work-life balance
  • MNC Exposure

What you need to do now
If you're interested in this role or other IT contract positions, please send your updated CV to Randy Chan at


Job Type
Technology & Internet Services
Digital Technology

Talk to a consultant

Talk to Randy Chan, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85222307445

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