A FinTech company is looking for 2-3 support engineers to support this business

Your new company

A Fintech company that provide IT infrastructure to global Capital Markets firms, supporting their operations and ecosystems.

Your new role

Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.
Reassign or escalate incidents and requests to on-site third line support, third parties or other teams where appropriate discussing fully with colleagues.
Review incidents and requests with customers and work together to continuously improve service delivery provision.

What you'll need to succeed

What you need to do now

If you are interested in this role, please send your latest CV or call Jacky Chow at +852 2230 7986
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

#1220449

Talk to Jacky Chow, the specialist consultant managing this position, located in Hong Kong

6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

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