Trading Functional Support Engineer - Finance

Join the Asia Trading Operation team and provide high level of support service.

Your new company

Our client is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. The company markets East & West, meeting the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). The firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

Your new role

  • You join the Asia Trading Operation team, which is responsible for the proprietary trading platform, exchanges connectivity, clients and trade floor support, and other trading related systems.
  • You will monitor and take proactive action to provide high level of support service to the clients.
  • You will troubleshoot and diagnose issue on highly complex trading environment.
  • You will manage daily production problems; ensure effective and timely resolution and communications with the clients.
  • You will perform incident management, which involves business and technology communication, providing coordination and resolution of incidents.
  • You will perform release management – be the gatekeeper for the production and UAT environments, ensure all changes are accurate and properly implemented.
  • You will collaborate with global teams to ensure system readiness for start of day and start of week.
  • In depth support of exchange connectivity, market data on direct feed or via data vendor.
  • Regular weekend support for market rehearsals and system maintenance. Support out of regular office hours to ensure system availability.
  • Liaise with developers, support teams in other regions.

What you'll need to succeed

  • You will need to have a related experience on cash equity industry.
  • Strong communication skills with fluency in English.
  • Excellent application and system problem-solving skills.
  • You need to be highly self-motivated, able to deep dive the root cause and provide resolution with minimum supervision.
  • Knowledge of Asian equity markets.
  • Practical experience in Linux /Unix.
  • Proficient use of scripting languages and preferably demonstrable competence in at least one dynamic programming language, e.g. Perl or Python.
  • Able to manage and interpret the Tag/Value paired protocol, e.g. FIX.
  • Hands on experience in Jira and Confluence.
  • Exposure to version control software, e.g. subversion, GitLab.
  • Experience on development to delivery Dev/Ops tools will be an added advantage.
  • Good interpersonal skills and excel in high pressure trading environment.

What you'll get in return

  • This position will give you the opportunity to be a part of a very well-known International Bank.
  • You will be joining a team of smart and energetic talents, working on a highly technical and complex trading environment.
  • You will get a competitive Salary package.

What you need to do now

If you have the drive to succeed in this role or are interested in roles within IT for the financial industry, please contact me with an attached CV at or feel free to call me at 2230-7433.


Job Type
Banking & Financial Services

Talk to a consultant

Talk to Doriane Madec, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307433