Trading Support Engineer - Banking

Support Linear and non-linear business applications for the Asia region.

Your new company

Our client is the corporate and investment banking arm of the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021).

Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support this company’s clients, meeting their financial needs throughout the world.

The bank offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking, and international trade.

Your new role

  • The purpose of the position is to support Linear and non-linear business applications mostly for the Asia region, for which the regional hub is Hong Kong.
  • You will be working within the team responsible for the delivery and support of IT services to the relevant following Capital Markets Products Line.
  • You will be providing 1st and 2nd line “trade floor” support.
  • You will assist to implement business requests for Linear and non-linear product line.
  • You will coordinate with Asia project manager and overseas IT teams for projects and system implementations.
  • You will be responsible for the following systems within Front Office Booking and Risk: OT, Summit BO, MarketWire.
  • You will be providing functional and technical help around the relevant systems to users worldwide by:
    • Ensuring correct pricing of instruments.
    • Ensuring platforms admin in relation with system providers, both internal and external.
    • Dealing with STP (straight thru processing) issues.
    • Working within the 24x7 ‘follow the sun’ set up: Morning Shifts are required.
    • Conforming to all internal policies and procedures.
    • Managing customer relations when dealing directly with both internal and external users of the systems.
    • Assisting members of team (business or technical analysts).
    • Liaising with users and developers.
  • You will be working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager:
    • Assisting in the completion and timely delivery of projects.
    • Testing, including writing test scripts, for new releases.
    • Assisting the tracking of both time and resources on the projects.
    • Documentation
  • Your key internal contacts will be:
    • Global Orchestrade team (Paris, London, HK, NY)
    • GMD users in Asia
    • OPC users in Asia
    • Other IT teams for upstream and downstream applications in Asia (mainly in HK and also Paris and London)
    • ITS in Singapore for monitoring

What you'll need to succeed

  • Good trouble shooting skills and be a quick learner.
  • Knowledge on financial products and market operations.
  • Proactive, independent and proven ability to work under tight target and pressure.
  • Good command of English and Chinese; Mandarin would be advantage.
  • Good command of SQL and Unix. Knowledge of C# would be an advantage.
  • Motivated, good communicator, team oriented.

What you'll get in return

  • This position will give you the opportunity to be a part of a large and international banking group.
  • You will be joining a team of smart and energetic talents, working on a highly technical and complex trading environment.
  • You will get a competitive Salary package.

What you need to do now

If you have the drive to succeed in this role or are interested in roles within Finance, please contact me with an attached CV at or feel free to call me at 5125-6694.


Job Type
Banking & Financial Services
Banking and Financial Services

Talk to a consultant

Talk to Doriane Madec, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 51256694