Trading Support Engineer - Banking

We are looking for a highly motivated front-line support analyst to join the team based in Hong Kong!

Your new company

Our client is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries.

The company markets East & West, meeting the needs of individuals, institutions, corporates, and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). The firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

We are looking for a highly motivated front-line support analyst to join the team based in Hong Kong.

Your new role

  • You will be monitoring the Algo trading platform and taking proactive action to provide a very high level of support service.
  • You will be the primary contact for front-office covering traders in handling queries of both a technical and a strategy-specific nature.
  • You will provide support/troubleshooting on analytics products (real-time monitoring and transaction cost analysis systems).
  • You will manage and track daily production problems ensure timely resolution and effective communication to clients.
  • You will liaise with developers, team members in other regions and senior management regarding product developments and issue escalation/tracking.

What you'll need to succeed

  • You will need a practical experience in UNIX and Scripting.
  • Experience of working in a support role, in a front-office environment.
  • Very strong communication skills in English.
  • Excellent prioritisation, analytical and problem-solving skills.
  • Good client management and interpersonal skills.
  • Highly self-motivated with a collaborative approach.

Nice to have:
  • Solid experience in an Algorithmic Trading support role.
  • Knowledge on FIX protocol.
  • Some theoretical and practical experience of the QA process.
  • Knowledge of Asian equity markets.

What you'll get in return

  • This position will give you the opportunity to be at the leading edge of the equity algorithmic trading space.
  • This will give you the opportunity to acquire in-depth knowledge of cash equities algorithmic trading strategies and the equity trading process in Asia as a whole.
  • You will be joining a team of smart and energetic talents, working on a highly technical and complex trading environment.
  • You will get a competitive Salary package.

What you need to do now

If you have the drive to succeed in this role or are interested in roles within IT for the Banking industry, please contact me with an attached CV at or feel free to call me at 2230-7433 #1219797


Job Type
Banking & Financial Services
Banking and Financial Services

Talk to a consultant

Talk to Doriane Madec, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307433

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