UX Research Manager/Lead (MNC Financial Services)

Looking for a person who is passionate with experiences in doing qualitative research.

Your new company
This is one of the well known global financial services with large investment in UX research and design area.

Your new role

  • Make sure to maintain a balance on operating and regulatory risks and ensure the Virtual Management Team positively identifies and mitigates these in a manner that protects the Brand
  • Ensure regular and positive engagement with key support functions such as Risk, Compliance and HR to ensure alignment of policies and plans necessary to deliver a demanding transformation benefit target
  • Implementation of Global Standards, Financial Crime Compliance and Risk considerations in an aligned manner within the context of the department strategy through operational practice and planned activity
  • Able to drives customer-centric approaches and user friendly concepts

What you'll need to succeed
  • With 5+ years’ management experience
  • With experience in doing UX research/ qualitative and quantitative research
  • Able to drive global research teams and initiatives, strategies, vision, goals and methodologies
  • Strong on internal and external relationship building and management
  • Analyse problems and propose solutions beyond initial objectives or requirements
  • Establish best practices, evolve processes and cultivate community
  • Show agility and creativity in integrating design research into the work, simultaneously offering critique and new possibilities based on reasonable constraints

What you need to do now
If you’re interested in this role, click “apply now” or for more information and a confidential discussion this role or to find out more about IT and Digital opportunities contact Carina Choi at +852-2230-7437 or Carina.Choi@hays.com.hk Follow Hays for the most up-to-date career advice and insights on the world of work: https://www.linkedin.com/company/hays #1221345


Job Type
Technology & Internet Services

Talk to a consultant

Talk to Carina Choi, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: 22307437